FAQ's

Most frequently asked questions

Here are the most frequently asked questions you may check before getting started

Counseling is a collaborative process where a trained professional provides support and guidance to help individuals, couples, or families address personal challenges, improve relationships, and achieve personal growth. Counseling can help with various issues such as anxiety, depression, stress, trauma, grief, and relationship conflicts.

Counseling may be beneficial if you are experiencing persistent emotional distress, difficulties coping with life challenges, or disruptions in your relationships or daily functioning. If you're unsure, scheduling an initial consultation with a counselor can help determine if counseling is appropriate for your needs.

Counseling sessions typically involve open and confidential discussions between you and your counselor. Your counselor will listen to your concerns, offer empathy and support, and collaborate with you to explore thoughts, feelings, and behaviors contributing to your challenges. Together, you'll work towards setting and achieving therapeutic goals.

The duration of counseling varies depending on individual needs and goals. Some clients may benefit from short-term counseling to address specific concerns, while others may engage in longer-term therapy for deeper exploration and ongoing support. Your counselor will work with you to determine a suitable treatment plan.

Yes, counseling sessions are confidential, meaning that the information shared between you and your counselor is protected by privacy laws and ethical standards. Your counselor will not disclose information about your sessions without your consent, except in certain circumstances where there is a risk of harm to yourself or others.

You can schedule an appointment by contacting our counseling center via phone, email, or through our online booking system. Our administrative staff will assist you in finding a convenient time for your appointment and answer any questions you may have.

Our counseling fees vary depending on the type of service and the counselor's qualifications. We offer a range of payment options, including self-payment, insurance billing, and sliding scale fees based on income. Please contact our office for more information about our fees and payment policies.

Yes, we offer teletherapy services for clients who prefer to engage in counseling remotely. Teletherapy sessions are conducted via secure video conferencing platforms or phone calls, allowing you to access counseling services from the comfort of your own home.

We have a team of qualified counselors with diverse backgrounds and areas of expertise. You can browse our counselor profiles on our website to learn more about their specialties, approaches, and experience. Feel free to reach out to us if you need assistance in selecting a counselor who aligns with your needs and preferences.

We understand that life circumstances may require changes to your appointment schedule. Please notify us as soon as possible if you need to cancel or reschedule your appointment. We have a cancellation policy in place, and our staff will work with you to find an alternative appointment time.