MINDSUP ("we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage in counseling services with us.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or engage in counseling services:
- Contact Information: Your name, email address, phone number, and mailing address.
- Demographic Information: Date of birth, gender, occupation, and other demographic details.
- Health Information: Information about your mental health history, concerns, symptoms, treatment goals, and progress.
- Payment Information: Credit card details or other payment information for billing and payment processing.
- Communications: Correspondence, inquiries, and feedback you provide to us via email, phone, or online forms.
- Website Usage Data: Non-personal information collected automatically through cookies, web beacons, and similar tracking technologies, including your IP address, browser type, device information, and website usage statistics.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Providing counseling services, including scheduling appointments, conducting assessments, and delivering therapy sessions tailored to your needs.
- Communicating with you about your counseling sessions, appointment reminders, billing inquiries, and other administrative purposes.
- Responding to your inquiries, requests for information, or feedback submitted through our website or other communication channels.
- Processing payments, billing, and insurance claims related to your counseling services.
- Improving our website, services, and user experience based on your interactions and feedback.
- Complying with legal and regulatory requirements, including maintaining appropriate records and ensuring the safety and well-being of our clients.
3. Confidentiality and Security
We take the privacy and security of your personal information seriously. We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. All client information shared during counseling sessions is strictly confidential, except in cases where disclosure is required by law or necessary to prevent harm to yourself or others.
4. Sharing Your Information
We do not disclose your personal information to third parties without your consent, except in the following circumstances:
- With your explicit consent or authorization.
- To comply with legal obligations or respond to lawful requests from law enforcement or regulatory authorities.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information held by us. You may also withdraw your consent for us to use your personal information for certain purposes. To exercise these rights or make inquiries about your personal information, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings or opt-out of certain tracking technologies.
7. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any material changes to this policy by posting a notice on our website or contacting you directly.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices
please contact us at : +91 9829999193, 7850960926
Email Id: marketing.mindsup@gmail.com